Last updated: 20 September 2026
Fairy Page (“we,” “our,” or “us”) values your privacy and is committed to protecting personal data.
This Privacy Policy explains how we collect, use, store, and protect information when you use our website, AI tools, Points system, digital products, and services.
Fairy Page is operated by NeuroHaven OÜ (registrikood 17392642).
Fairy Page is an online platform offering AI-powered creative tools and educational video courses designed for learning, imagination, and play.
Our services are intended for parents, guardians, and educators, and for children under appropriate adult supervision.
The data controller responsible for personal data processed through Fairy Page is:
NeuroHaven OÜ
Registrikood: 17392642
Email: info@fairypage.com
We may collect personal information when you voluntarily provide it, including:
name;
email address;
account and login information;
purchase and transaction information;
Points purchase and usage history;
customer support communications; and
other information you choose to provide.
We do not intentionally require children to provide personal data directly to create accounts or make purchases.
AI-generated content may include names, descriptions, or other information entered by parents, guardians, educators, or other users for personalization.
Users should avoid submitting unnecessary sensitive or identifying information about children.
Child-related input may be processed as necessary to generate the requested content and may be retained where necessary for account functionality, access to generated or purchased content, customer support, security, or other legitimate operational purposes.
When you visit or use Fairy Page, we may automatically collect information such as:
device type;
browser information;
IP address;
usage information, including pages visited and features used;
technical logs;
cookie identifiers; and
security and fraud-prevention information.
We may process personal information to:
create and manage user accounts;
provide and operate our AI tools and courses;
generate personalized content requested by users;
process purchases of Points;
maintain and display Point balances and Point transaction history;
process transactions and provide purchased digital products and services;
provide customer support;
improve website performance, reliability, and user experience;
communicate service-related information;
comply with legal and accounting obligations; and
detect and prevent fraud, misuse, chargebacks, security incidents, and violations of our Terms.
We do not sell or rent personal data to third parties.
Fairy Page offers AI tools that generate stories, coloring pages, games, party ideas, and other digital content.
Information submitted to these tools may be processed for the purpose of generating the requested output and operating the relevant service.
We do not use your prompts or generated content to train public AI models operated by Fairy Page.
Where third-party technology providers are used to provide AI functionality, information necessary to generate the requested output may be processed by those providers in accordance with applicable data protection requirements and our arrangements with them.
Fairy Page may allow users to purchase Points and use those Points for eligible digital products and services.
For platform pricing purposes, 1 Point = €1.00.
We may process information relating to:
Points purchased;
current Point balance;
Points used;
products or services purchased using Points;
payment status;
refunds and Point restorations;
chargebacks and payment reversals; and
related transaction records.
Payments are processed by third-party payment providers.
We do not store complete payment card details unless expressly stated otherwise. Payment providers may process payment and transaction information in accordance with their own privacy policies and applicable law.
Purchase and Points transaction records may be retained where necessary to provide account functionality, customer support, fraud prevention, accounting, tax compliance, dispute resolution, and other legal or operational requirements.
Where the General Data Protection Regulation (“GDPR”) applies, we process personal data on one or more appropriate legal bases, which may include:
performance of a contract, where processing is necessary to provide the services, Points, or digital products requested by you;
legal obligations, including accounting, tax, consumer protection, and regulatory requirements;
legitimate interests, including platform security, fraud prevention, service improvement, and protection of our legal rights; and
consent, where applicable and required by law.
Where processing is based on consent, you may withdraw that consent at any time, without affecting the lawfulness of processing carried out before withdrawal.
Fairy Page may use cookies and similar technologies to provide core website functionality, maintain sessions, remember preferences, analyze service performance, and protect the platform.
Where required by applicable law, non-essential cookies will be used only after appropriate consent has been obtained.
You can also control certain cookies through your browser settings. Disabling necessary cookies may affect site functionality.
We may use trusted third-party providers for purposes such as:
payment processing;
AI functionality;
website hosting and infrastructure;
analytics;
email and customer communications; and
security and fraud prevention.
These providers may process personal information only to the extent necessary to perform their relevant services and subject to applicable contractual and legal requirements.
We use reasonable technical and organizational measures designed to protect personal data, including appropriate access controls, encrypted connections, and security measures.
However, no online system can guarantee absolute security.
Fairy Page is designed to provide child-friendly content, but accounts and purchases must be created and managed by adults.
Children should use the platform under the supervision of a parent, guardian, educator, or other responsible adult.
If you believe that a child has provided personal information to us without appropriate authorization or consent, please contact us at info@fairypage.com so that we can investigate and take appropriate action.
Depending on applicable law and your location, you may have rights including the right to:
request access to your personal data;
request correction of inaccurate data;
request deletion of personal data;
restrict certain processing;
object to certain processing;
receive certain personal data in a portable format;
withdraw consent where processing is based on consent; and
lodge a complaint with a competent data protection authority.
These rights may be subject to limitations and exceptions provided by applicable law.
To exercise your rights, contact us at info@fairypage.com.
We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including to:
provide the services;
maintain accounts and Point transaction records;
comply with accounting, tax, and other legal obligations;
prevent fraud and abuse;
resolve disputes; and
establish, exercise, or defend legal claims.
Different categories of information may be subject to different retention periods.
Some service providers may process personal data outside Estonia or the European Economic Area.
Where required by applicable data protection law, we use appropriate safeguards for international transfers, such as adequacy decisions, Standard Contractual Clauses, or other legally recognized transfer mechanisms.
We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised “Last updated” date. Where required by applicable law, we will provide additional notice regarding material changes.
If you have questions about this Privacy Policy, your personal data, or your data protection rights, please contact us:
Company: NeuroHaven OÜ (registrikood 17392642)
Email: info@fairypage.com
